Know who's calling

Every caller, texter, and chatter becomes a record with their whole history, ready before anyone says hello.

Talk to us
PeopleFront desk view
  • Search people
  • Maya ChenBooked
  • Jordan LeeActive
  • Noah KimBooked
  • Priya ShahNew lead
  • Sam OrtizInquiry
Maya Chen(415) 555-0177 · maya.chen@example.comBooked
  • Next visitThu 2:15 PM, cleaning
  • Last contactText yesterday, confirmed
  • First contactCall, 8 months ago
  • On fileIntake, insurance card

One page per person

Every caller, texter, and chatter becomes a record with their whole history.

  • Contact details and every conversation
  • Appointments and documents on the record
  • Created from the first call, never typed

Lead to booked

Your stages

Follow people from first inquiry to regular customer, named the way your business talks.

Inquiry4

  • Sam OrtizAsked about parking
  • Priya ShahReferred
  • Ana TorresLeft a number
  • Ava BrooksAsked about pricing

Booked2

  • Maya ChenThu 2:15
  • Noah KimFri 12:30

Active3

  • Jordan LeeCleaning Fri
  • Luis OrtegaEvery 6 months
  • James OrtizNext visit in May

Documents on file

Intake forms, IDs, and signed agreements stay with the person.

  • New patient intakeSigned
  • Insurance cardFiled
  • Quote, water heaterSent
  • Service agreementSigned

Who can see

Role-based access limits sensitive details.

  • Conversations
  • Appointments
  • Documents
  • Billing notes

First call to regular

  • Record created
    Day 1

    First call

    Jordan LeeCalls about a cleaning
  • Chat linked to his number
    Day 1

    Chatted

    Sam OrtizAsks about parking on the site
  • Appointment attached
    Day 1

    Booked

    Maya ChenCleaning, Thursday 2:15
  • Two files added
    Day 3

    Paperwork

    Noah KimIntake and insurance card back
  • Same page, same history
    Day 8

    Texted

    Ava BrooksAsks to move her visit
  • Next visit in May
    Month 6

    Regular

    Luis OrtegaEvery six months, like clockwork

The small stuff, too

  • Matched, not duplicatedA returning caller lands on the record they already have.
  • Appointments attachedSee past and upcoming visits at a glance.
  • Documents on fileIntake forms, IDs, and signed agreements stay with the person.
  • Your stagesName them the way your business talks.
  • Private by defaultRole-based access limits sensitive details.
  • Enough on its ownMany small businesses need nothing else.

Frequently asked questions

Still curious? Ask in the chat. It's Airhug answering.

Does this replace my CRM?

For many small businesses it's enough on its own. If you already live in another system, Airhug keeps the front-desk side organized.

Let your office run itself

Airhug is opening to a few businesses at a time. Talk to us and we'll get you set up.

Talk to us