One thread per person

Calls, texts, emails, and chats land in one inbox, grouped by who sent them.

Talk to us

Nothing to stitch

Every call, text, chat, and email lands under the right person.

  • A call Monday and an email Friday, one conversation
  • Matched to the person, no copy and paste
  • A two-line summary first, the recording when you want it
9:41
Noah KimCall, text, chat, emailOpen

Monday

Call, 2:14 PMAsked about Saturday hours

Wednesday

We're open 8 to 1 on Saturdays. Want a spot?Yes, is 9 free?

Thursday

Website chatAsked for directions

Friday

Re: SaturdayThanks, see you at 9.
Reply by text

Answer any way

Reply to a voicemail with a text, an email, or a call. It all stays in the thread.

Priya Shah left a voicemailToday, 4:02 PMWants a morning slot, if one opens up

To Priya Shah, from your business number

Hi Priya, Thursday at 9:30 is open. Want it?

How it shows on her phone

Hi Priya, Thursday at 9:30 is open. Want it?
Your reply joins the same thread

In Priya's thread

  • Today, voicemail. Wants a morning slot
  • Tuesday, call. Asked about pricing
  • Monday, chat. Started her intake form

Work it together

Priya ShahWants a morning slotUnassignedSam

Assign to

Sam OrtizFront desk
Jordan LeeOffice
Sara ColeEstimates
Dan RuizOn-call

Assign it

Hand a conversation to the right person.

Only your team sees this

Sam: she can only do mornings, before 10.

Jordan, just now

Leave a note

Context stays with the conversation.

Noah KimSaturday at 9, confirmedOpenClosed

Close it

It stays open until someone closes it.

The small stuff, too

  • Matched to peopleEach message attaches to the right record on its own.
  • Summary firstTwo lines up top, the recording when you need it.
  • Reply anywhereAnswer a call with a text, or a chat with an email.
  • Assign and noteHand a conversation over with an internal note.
  • Free iPhone appThe whole inbox in your pocket.
  • Roles and accessChoose what each role can see and do.

Frequently asked questions

Still curious? Ask in the chat. It's Airhug answering.

Does it replace our email?

No. Airhug handles customer-facing conversations. Your internal email stays where it is.

Can multiple team members use it?

Yes. Invite your team and choose what each role can see and do.

Let your office run itself

Airhug is opening to a few businesses at a time. Talk to us and we'll get you set up.

Talk to us