Every call, text and chat answered, day and night
Airhug answers on the first ring in your business's voice, books the work, and puts every conversation in one inbox.
Never the sound of a phone ringing out
Calls, texts, web chat and email land in one place, answered in your voice and booked on the spot.
- 24/7
- Answered day and night, weekends and holidays included
- 4 channels
- Calls, texts, web chat and email, all answered
- 1 thread
- Per person, with a summary and a next step
Everything you get
AI Receptionist
Picks up every call in your voice, books the visit, and hands off when it should.
Website Chat
Turns site visitors into bookings, with the same knowledge as the phone.
Unified Inbox
Calls, texts and email in one thread per person, with a summary and next step.
Texting
Two-way texts from your number, answered in your voice and kept in the thread.
Email
Replies drafted for you and filed in the same thread as everything else.
Reviews
Drafts replies to Google reviews for your approval, never naming who is a client.
Frequently asked questions
Still curious? Ask in the chat. It's Airhug answering.
Does it sound like a robot?
It answers in your business's voice, using the hours, prices and rules you give it. When someone needs a person, it hands the conversation over with a summary so nobody repeats themselves.
What happens to calls it cannot handle?
It takes a message, tells the caller what happens next, and flags the conversation for your team. Anything it is unsure about waits for a person instead of being guessed.
Can it book appointments?
Yes. It offers real open times from your calendar and follows the rules you set for each appointment type.
Is it safe for healthcare?
Healthcare workspaces use a HIPAA-covered setup for calls and texts, and Airhug never confirms to a caller whether someone is a client.
Do I need to change my phone number?
No. Keep your number and forward to Airhug, or let Airhug answer only when you are busy or closed.
Can callers tell they're talking to AI?
Airhug introduces itself honestly. Most callers care that they got a fast, clear answer, and anyone who asks for a person gets one.
What happens with an emergency?
Airhug routes urgent calls to the people you choose, and tells callers with a real emergency to dial 911.
Can I keep my current phone number?
Yes. Forward your existing number to Airhug, or port it once you're comfortable.
Let your office run itself
Airhug is opening to a few businesses at a time. Tell us about yours and we'll get you set up.