Airhug vs OhMD
OhMD is a patient texting and calling platform with an AI voice tier. Airhug covers the same front desk and adds the paperwork and team side of the office.
Last checked November 6, 2026. Details about OhMD come from its public pages, which are listed at the bottom and may have changed since. Confirm on OhMD's own site before you decide.
| Feature | Airhug | OhMD |
|---|---|---|
| Price | $249 per month (Starter) or $499 per month (Business) per location, 20% off each additional location, plus usage. Healthcare pays the same, BAA included. | Core from $300 per month. AI & Automation from $500 per month, with "Calling usage billed separately." Enterprise is custom. |
| AI calls and texts | AI receptionist answers calls, texts, email and web chat. Follow-ups Airhug suggests wait for your approval. Reminders and journeys you turn on send on their own. | Its homepage lists "secure texting, AI voice and messaging, web chat, broadcast messages, and forms." |
| HIPAA and BAA | Every plan includes a Business Associate Agreement for healthcare businesses at no extra cost, accepted in the console (draft text, not yet reviewed by counsel). Healthcare phone calls and texts are not available yet. | Its homepage says a standard BAA is included in all agreements, and its homepage carries a badge naming HIPAA and SOC 2. We did not review a SOC 2 report. |
| Forms | Forms, e-signatures and the learning center are on the Business plan. | Its help center says "OhMD forms include features like signature capture, conditional logic, and instant data capture." |
Who OhMD is for
Medical practices that want HIPAA texting on their existing number, with AI voice on a higher tier. Its pricing page title reads "OhMD AI Voice + Texting for Medical Practices."
Choose OhMD if
You are a medical practice that primarily wants patient texting and calling and already runs the rest of the office elsewhere.
Choose Airhug if
You want one workspace for calls, forms and e-signatures, client records, and staff training and compliance, and you are not only a medical practice.
What Airhug does not do
Airhug does not do dispatch or technician routing, build estimates or quotes, take card payments, or submit insurance claims. It has no SOC 2 report. Need one of those? Keep your field-service or billing tool and connect it. See integrations.
Sources, checked November 6, 2026
Spot an error? Email hello@airhug.ai and we will check it and fix it. This page compares products from public information and is not legal advice.
Beside, OhMD, Smith.ai, Ruby, Weave, Goodcall, Ease Health, Concurrence, Riffle and other names are trademarks of their owners and are used here only to identify them. Airhug is not affiliated with, sponsored by or endorsed by any of them.
Frequently asked questions
Still curious? Ask in the chat. It's Airhug answering.
Is Airhug an alternative to OhMD?
Yes, for the front desk: Airhug answers calls, texts, email and web chat. It also covers forms and e-signatures, client records, and staff training and compliance. You are a medical practice that primarily wants patient texting and calling and already runs the rest of the office elsewhere.
How much does OhMD cost compared with Airhug?
OhMD: Core from $300 per month. AI & Automation from $500 per month, with "Calling usage billed separately." Enterprise is custom. Airhug: $249 per month (Starter) or $499 per month (Business) per location, 20% off each additional location, plus usage. Healthcare pays the same, BAA included. Prices from public pages, checked November 6, 2026.
What does Airhug not do compared with OhMD?
Airhug does not do dispatch or technician routing, build estimates or quotes, take card payments, or submit insurance claims. It has no SOC 2 report.
Let your office run itself
Airhug is opening to a few businesses at a time. Tell us about yours and we'll get you set up.