# Airhug vs Riffle

> Airhug compared with Riffle on price, HIPAA and BAA, forms, and integrations, from public pages checked November 6, 2026.

Canonical: https://airhug.ai/compare/riffle
Last updated: 2026-11-06

Riffle is an AI back-office system for installation companies, in early access. Airhug takes a similar whole-office approach for practices and service businesses.

Last checked November 6, 2026. Details about Riffle come from its public pages, which are listed at the bottom and may have changed since. Confirm on Riffle's own site before you decide.

Feature

Airhug

Riffle

Price

$249 per month (Starter) or $499 per month (Business) per location, 20% off each additional location, plus usage. Healthcare pays the same, BAA included.

"€500" per month while it builds, excluding VAT, one flat fee not counted per job. Its pricing page says the final price is agreed after early access.

What it does

Answers calls, texts, email and web chat, books appointments, sends forms, follows up, tracks team training and compliance.

Turns calls, email and voice notes into work orders, planning, quotes and invoicing, with a customer portal and field app.

Human approval

Follow-ups Airhug suggests wait for your approval. Reminders and journeys you turn on send on their own.

"You decide which actions it may take on its own, and up to which amount."

Security

Airhug has no SOC 2 report.

Riffle's security page says it is young and lists what it does not have yet, including "No SOC 2 and no ISO 27001 certification." It says data is hosted inside the EU.

Integrations

Google Calendar and Outlook calendar sync (Business plan), Slack and Microsoft Teams, plus apps you connect through Pipedream such as QuickBooks and Jobber.

Its integrations page lists Microsoft 365, Gmail, Syntess, ENK, Exact Online, 2BA and Mollie. Its homepage shows a "Sign and accept" button for customers on quotes.

### Who Riffle is for

Installation companies. Its homepage says "The back office for installers that follows up on everything," and its pricing is in euros.

### Choose Riffle if

You run an installation company and want work orders, quotes, planning and invoicing handled by agents, with your accounting system connected.

### Choose Airhug if

You run a practice or a different kind of service business, or need AI answering and client paperwork.

## What Airhug does not do

Airhug does not do dispatch or technician routing, build estimates or quotes, take card payments, or submit insurance claims. It has no SOC 2 report. Need one of those? Keep your field-service or billing tool and connect it. See [integrations](https://airhug.ai/integrations).

## Sources, checked November 6, 2026

- [Riffle homepage](https://riffle.so/)
- [Riffle pricing](https://riffle.so/pricing)
- [Riffle security](https://riffle.so/security)
- [Riffle integrations](https://riffle.so/integrations)

Spot an error? Email [hello@airhug.ai](mailto:hello@airhug.ai) and we will check it and fix it. This page compares products from public information and is not legal advice.

Beside, OhMD, Smith.ai, Ruby, Weave, Goodcall, Ease Health, Concurrence, Riffle and other names are trademarks of their owners and are used here only to identify them. Airhug is not affiliated with, sponsored by or endorsed by any of them.

## Frequently asked questions

### Is Airhug an alternative to Riffle?

Yes, for the front desk: Airhug answers calls, texts, email and web chat. It also covers forms and e-signatures, client records, and staff training and compliance. You run an installation company and want work orders, quotes, planning and invoicing handled by agents, with your accounting system connected.

### How much does Riffle cost compared with Airhug?

Riffle: "€500" per month while it builds, excluding VAT, one flat fee not counted per job. Its pricing page says the final price is agreed after early access. Airhug: $249 per month (Starter) or $499 per month (Business) per location, 20% off each additional location, plus usage. Healthcare pays the same, BAA included. Prices from public pages, checked November 6, 2026.

### What does Airhug not do compared with Riffle?

Airhug does not do dispatch or technician routing, build estimates or quotes, take card payments, or submit insurance claims. It has no SOC 2 report.