# Airhug vs Concurrence > Airhug compared with Concurrence on price, HIPAA and BAA, forms, and integrations, from public pages checked November 6, 2026. Canonical: https://airhug.ai/compare/concurrence Last updated: 2026-11-06 Concurrence, formerly Amigo, builds clinical AI agents for health systems and payers. Airhug is a self-serve AI office manager for small practices. Last checked November 6, 2026. Details about Concurrence come from its public pages, which are listed at the bottom and may have changed since. Confirm on Concurrence's own site before you decide. Feature Airhug Concurrence Price $249 per month (Starter) or $499 per month (Business) per location, 20% off each additional location, plus usage. Healthcare pays the same, BAA included. Concurrence does not publish prices on the pages we read; its homepage call to action is "Book a Demo." What it does Answers calls, texts, email and web chat, books appointments, sends forms, follows up, tracks team training and compliance. Its solutions page describes agents "that talk with patients directly across phone, SMS, chat, and portal," plus provider-facing agents for summaries, documentation, care plans and referrals. HIPAA, BAA and audits Every plan includes a Business Associate Agreement for healthcare businesses at no extra cost, accepted in the console (draft text, not yet reviewed by counsel). Healthcare phone calls and texts are not available yet. Airhug has no SOC 2 report. Its security page lists a SOC 2 Type II audit, a HITRUST e1 assessment, and a BAA with an executed agreement and required security configuration, and says its standard DPA prohibits AI training with customer data. EHR integrations Airhug does not list EHR integrations today. Its platform page describes read and write integrations, naming Epic, Oracle Cerner, athenahealth and ModMed. ### Who Concurrence is for Large healthcare organizations. Its homepage lists Health Systems, Life Sciences, Public Sector and Payers. ### Choose Concurrence if You are a health system, payer or large group that needs clinical workflows, deep EHR integration and a published audit status. ### Choose Airhug if You are a small practice or business that wants calls answered, paperwork sent and staff training tracked, without an enterprise deployment. ## What Airhug does not do Airhug does not do dispatch or technician routing, build estimates or quotes, take card payments, or submit insurance claims. It has no SOC 2 report. Need one of those? Keep your field-service or billing tool and connect it. See [integrations](https://airhug.ai/integrations). ## Sources, checked November 6, 2026 - [Concurrence homepage](https://www.concurrence.com/) - [Concurrence solutions](https://www.concurrence.com/solutions) - [Concurrence security](https://www.concurrence.com/security) - [Concurrence platform](https://www.concurrence.com/platform) Spot an error? Email [hello@airhug.ai](mailto:hello@airhug.ai) and we will check it and fix it. This page compares products from public information and is not legal advice. Beside, OhMD, Smith.ai, Ruby, Weave, Goodcall, Ease Health, Concurrence, Riffle and other names are trademarks of their owners and are used here only to identify them. Airhug is not affiliated with, sponsored by or endorsed by any of them. ## Frequently asked questions ### Is Airhug an alternative to Concurrence? Yes, for the front desk: Airhug answers calls, texts, email and web chat. It also covers forms and e-signatures, client records, and staff training and compliance. You are a health system, payer or large group that needs clinical workflows, deep EHR integration and a published audit status. ### How much does Concurrence cost compared with Airhug? Concurrence: Concurrence does not publish prices on the pages we read; its homepage call to action is "Book a Demo." Airhug: $249 per month (Starter) or $499 per month (Business) per location, 20% off each additional location, plus usage. Healthcare pays the same, BAA included. Prices from public pages, checked November 6, 2026. ### What does Airhug not do compared with Concurrence? Airhug does not do dispatch or technician routing, build estimates or quotes, take card payments, or submit insurance claims. It has no SOC 2 report.